The UK’s largest study of digital and financial lives
The UK Consumer Digital Index 2023 finds that a quarter of people in the UK have the lowest level of digital skills. Published by Lloyd’s Bank and the Department for Education, the index highlights three key barriers to digital engagement: cost of living, fear of fraud, and lack of motivation to learn – suggesting that solutions cannot look at digital skills alone.
Lloyds BankThe role of technology for young people
Nominet's Digital Youth Index considers how young people are using technology and the internet. Based on a survey of 4,000 people aged 8–25, the index looks across five key pillars: wellbeing, safety, skills, connectivity and access. You can search the data by demographic and region and compare year-on-year.
Digital Youth IndexNHS guidance on digital inclusion for health and social care
The NHS has published new guidance for all staff on supporting patients’ use of digital technologies. The framework outlines key steps for healthcare professionals, from senior leaders to on-the-ground staff, across five target areas such as access and trust. It also gives regional case studies for successful interventions.
NHS EnglandLaunch of Digital Inclusion West Yorkshire
The West Yorkshire Combined Authority has secured nearly £750,000 to create a digital inclusion programme. The funding will target key issues such as social digital inclusion and upskilling for work. The project is looking for community groups, healthcare professionals, private businesses and others to be involved: contact them using the page below.
Digital Inclusion LeedsGovernment responds to House of Lords inquiry into digital inclusion
The government has published its response to a House of Lord inquiry in June, which found that it “had no credible strategy” for addressing digital exclusion. The government response overlooks key recommendations from the inquiry, including that it develop a new digital inclusion strategy. It does flag important regional work such as the creation of the Digital Inclusion Toolkit as a resource for local councils.
Parliament