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Croydon Council

Croydon Council

Croydon Council’s vision is to become a truly digital council and borough.

Now more than ever, we are committed to helping our residents get online and supporting them on their digital journey, whatever their ability or level.

Prior to lockdown, we delivered free digital workshops in Croydon libraries aimed at older residents and started 1-2-1 training sessions with residents in sheltered accommodation blocks. We produced three user friendly ’How to get online’ guides covering step by step internet basics so that our 1-2-1 training could continue during lockdown with remote support.

More recently, we have been working with teams to help accelerate the provision of WiFi in community areas in sheltered blocks and are looking at how we can provide internet access and devices to households in need, with school aged children.

We hope our continued efforts along with the support of our partners and key organisations will help to make a difference towards ending the digital divide.

https://croydon.gov.uk


Chapters by Croydon Council

  • Working with older people

    Last updated: January 18, 2021 in Helping individuals & Uncategorized


  • LGA Case Studies

    Last updated: January 12, 2021 in Helping individuals & Case studies


  • Identifying users for digital support

    Last updated: December 10, 2020 in Delivering a digital inclusion programme

    Any council that wants to support the digital learning of its residents must identify the ways it can make the most impact. Crucial to this is the identification of potential users.


  • Creating a digital inclusion guide

    Last updated: December 10, 2020 in Delivering a digital inclusion programme

    As part of our ongoing commitment to help Croydon residents stay connected, we have produced a series of three user friendly guides designed to help them get online. Have a look, and post your examples!


  • Digital inclusion workshops at Croydon libraries

    Last updated: December 10, 2020 in Case studies

    RedDoor Managed IT Services sponsored and delivered digital workshops in Croydon libraries aimed at older residents.


  • Overcoming the challenges of providing devices to residents

    Last updated: January 18, 2021 in Delivering a digital inclusion programme & Helping individuals

    In Croydon we’ve worked hard to overcome the challenges of getting residents online. We’ve provided devices and internet connections to vulnerable people, and those facing financial difficulties. Here’s a summary of what we’ve learned so far – please add your thoughts in the comments.


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