About us

The Covid-19 lockdown has exposed how vulnerable some of us are. Without internet access and basic digital skills, millions of people across the UK have struggled to access vital local services.

As the first lockdown began, the Ministry of Housing, Communities and Local Government asked council digital teams to submit proposals for tackling the pandemic.

Croydon Council and Leeds City Council applied separately with partners to create a “playbook” or “toolkit”, collecting together the best digital inclusion tips we’ve used in the past. MHCLG invited us to work together, and digitalinclusionkit.org is the result!

Our two councils were joined by Age UK Croydon and TechResort, and we’ve been working collaboratively for the last few months. We all share our digital know how with others, and have learned so much as a result.

This site includes digital inclusion tips that have worked for us. The articles you see now are just the start, and we’ll be adding more over the coming months.

You’re invited to join us and share your experiences. If you’ve helped others to get online, we’d love to hear what’s worked for you (and not!).

Please get in touch and join our growing community.