Leeds City Council
100% Digital Leeds is the Leeds City Council led initiative working to improve digital inclusion across the city and make Leeds the most digitally inclusive city for everyone. To achieve this, we are working with intermediary organisations across third sector, public sector and health and care.
100% Digital Leeds works with these organisations to help embed digital inclusion into what they already do, building their capacity to support the people they work with.
We want everyone to understand how digital can benefit them, gain the skills and confidence they need to make the most of digital, and get connected. We want 100% of people in Leeds to have the opportunity to get online and to know where they can go to get the help that best meets their needs.
The fundamental principles of the 100% Digital Leeds approach are:
• Convene community based assets to ensure that no-one is ‘hard to reach’.
• Connect people to their communities and a wider circle of care and support.
• Move to a whole system approach that enables people to independently look after themselves and improve their lives.
• Work together to design the right interventions with professionals and practitioners, staff and volunteers and people with lived experience.
Posts by Leeds City Council
Barriers to digital inclusion
Understanding the barriers that people face to becoming digitally included.
Difficulties in defining and mapping digital inclusion and exclusion
Defining and mapping digital inclusion is hard. There’s no single indicator to predict it, and two people living on the same street can have very different needs. Read this example from 100% Digital Leeds on helping people living with dementia.
Defining and mapping digital inclusion
There’s no single indicator to predict digital inclusion, but it’s possible to create a picture from different data sources. Here’s what the 100% Digital Leeds programme uses.
Digital inclusion resources, statistics and reports
If you’re looking to better understand the causes and effects of digital exclusion, here are some links to statistics, studies, and other literature which could be useful.
Creating a Digital Champions network
Digital Champions help to reach the digitally excluded in their communities. They do this by advocating the benefits of digital, signposting people to free resources, and supporting people to access training. Here’s our guide to setting up a scheme in your area.
Overcoming the barrier of digital motivation
A lack of motivation is one of the key barriers to overcome when assisting people to become more digitally included. Dsicover how you can find a way to engage with your users.
Digital health hubs – helping people to improve their digital skills in health and wellbeing
The digital health hub model works in partnership with NHS, creating strong links between community organisations, local GP practices, and social prescribing teams.
How 100% Digital Leeds started a digital inclusion programme – case study
This case study on starting a digital inclusion programme is from 100% Digital Leeds. You can also read our step by step guide to starting a digital inclusion programme.
Tablet lending with Nari Ekta – case study
A case study on using the 100% Digital tablet lending scheme and Digital Champions to help Nari Exta integrate digital into their work supporting unemployed BME women and girls.
How 100% Digital Leeds secured investment in a digital inclusion programme – case study
Once you’ve understood the local need, there’s a question of funding the work, both to get started and over the long term. Here’s how we’ve done this in Leeds.
How 100% Digital Leeds evaluate their digital inclusion programme – case study
Funders will want to know the impact of their investment, and you’ll want to know what’s worked well and not so well. Here’s the Leeds experience, and we’re keen to hear your feedback.
Supporting Leeds care homes during the COVID-19 pandemic – case study
Through the support of 100% Digital Leeds, Care Home staff became Digital Champions. This allowed them to inspire and engage residents to take their first steps online, supported self-management and connected them with friends and family whilst in isolation during the COVID-19 pandemic.
Starting a digital inclusion programme – step by step
Starting a digital inclusion programme can be a large undertaking, and challenging to know where to start. However, help is at hand, in the form of this step by step guide to starting a digital inclusion programme, written by experts in the field.