Understanding the barriers that people face to becoming digitally included.
Defining and mapping digital inclusion is hard. There’s no single indicator to predict it, and two people living on the same street can have very different needs. Read this example from 100% Digital Leeds on helping people living with dementia.
There’s no single indicator to predict digital inclusion, but it’s possible to create a picture from different data sources. Here’s what the 100% Digital Leeds programme uses.
If you’re looking to better understand the causes and effects of digital exclusion, here are some links to statistics, studies, and other literature which could be useful.
Digital Champions help to reach the digitally excluded in their communities. They do this by advocating the benefits of digital, signposting people to free resources, and supporting people to access training. Here’s our guide to setting up a scheme in your area.
A lack of motivation is one of the key barriers to overcome when assisting people to become more digitally included. Dsicover how you can find a way to engage with your users.
The digital health hub model works in partnership with NHS, creating strong links between community organisations, local GP practices, and social prescribing teams.
This case study on starting a digital inclusion programme is from 100% Digital Leeds. You can also read our step by step guide to starting a digital inclusion programme.
A case study on using the 100% Digital tablet lending scheme and Digital Champions to help Nari Exta integrate digital into their work supporting unemployed BME women and girls.
Once you’ve understood the local need, there’s a question of funding the work, both to get started and over the long term. Here’s how we’ve done this in Leeds.
Funders will want to know the impact of their investment, and you’ll want to know what’s worked well and not so well. Here’s the Leeds experience, and we’re keen to hear your feedback.
A tablet lending scheme like the one set up by 100% Digital Leeds can be a way to help individuals and organisations overcome the barrier of access to devices and connectivity.
Through the support of 100% Digital Leeds, Care Home staff became Digital Champions. This allowed them to inspire and engage residents to take their first steps online, supported self-management and connected them with friends and family whilst in isolation during the COVID-19 pandemic.
Starting a digital inclusion programme can be a large undertaking, and challenging to know where to start. However, help is at hand, in the form of this step by step guide to starting a digital inclusion programme, written by experts in the field.